Dear ADAS Calibration Company: It’s Time to Say “No” More Often

We get it. You want to help. You want to be responsive. You want to be the company that says:

“Yeah, we can do it here.”“Sure, I’ll just run it and see if it passes.”“Let’s just try it and see what happens.”

But every time you say “yes” when you should’ve said “no,”you’re putting someone else’s safety — and your own liability — on the line.

Saying No Is a Sign of Expertise

The best calibration companies are known for not calibrating when conditions aren’t right.

• Floor not level? Walk away.

• Target not measured? Reschedule.

• Radar bracket damaged? Decline it.

• No proof of required repair steps? Don’t touch it.

  
  

Shops may groan in the moment, but they’ll respect you when they realize you’re doing it to protect them.

And when that customer drives away?You’ll know they’re protected — not just “serviced.”

Final Word: “No” Isn’t a Missed Job — It’s a Power Move

Your reputation isn’t built on how many jobs you say yes to. It’s built on how many systems you calibrate correctly.

And that starts by knowing when to walk.